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Tech Tuesday: Versions and Updates

The biggest question we get from clients is how to know if you are using the latest version of the editor you purchased.

To find out what version you have open your editor up. On the upper left hand side is the name and version number of the editor.  This is important to send to use when you have a question about your site, as sometimes all that you need to do to correct the problem is update your editor.

To find out if you are using the latest version of your editor:

  • Go to FlashPalette’s website  
  • Click on the editor you have purchased
  • Then click on the try button.
  • You will see the vesrion number listed the third line down.
  • If your version is a lower number then the one on our site you need to update your site.

To update your editor:

What you need to do so that your site reflects the changes we have made:

1. Download the new editor.

2. Install the new version — when you open your editor it should say Tristan version 3.0.XX

3. Open the editor – You will need to in put your license code

4. Click Save in your editor — this will update your site files.

5. Reload the site files on your server.  Best practice is to delete the old files first, to make sure the changes take!

6. Update these files on your server.

  • xml folder
  • .swf files
  • mail.php
  • .fpc file
  • flashobject.js

You do not need to reload your images, unless you have made changes to them, and then you would need to load the folders with changes.

As always, let us know if you have any questions.

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